Escrow Protected by PayStack

Secure Payments with PayStack Escrow

Every transaction is protected. Your money is safe until you confirm receipt.

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Fraud Protection
24/7 Support

Getting Started

What is ChikakuMarket?

ChikakuMarket is Ghana's premier student marketplace with PayStack escrow protection, connecting verified university students for safe buying and selling.

How do I create an account?

Tap "Register" on the homepage, enter your email and password, verify your email, complete student verification, and start trading with escrow protection.

Is ChikakuMarket free?

Yes! Creating an account, browsing, and messaging is free. We charge 5% commission on successful sales. PayStack fees are separate (1.5% + fixed fee).

Buying

How do I find items?

Use the search bar, browse categories, or check trending items. Filter by price, condition, and location.

How do I contact a seller?

Tap on any listing, then click "Contact Seller". Send a message asking about the item.

Can I negotiate prices?

Yes! Most sellers are open to negotiation. Send a respectful offer through messages.

Selling

How do I list an item?

Tap the "Sell" button, upload clear photos (up to 5), add title and description, set your price, choose category and condition, then publish.

What can I sell?

Electronics, books, fashion, furniture, services, and more. Prohibited: illegal goods, weapons, drugs, counterfeit items.

How do I get paid?

Receive payments via PayStack escrow to Mobile Money or bank transfer. Funds are released after buyer confirmation.

Payments & Escrow Protection

How does PayStack escrow protection work?

ChikakuMarket uses PayStack to provide secure escrow protection for all transactions!

Here's how it works:

  1. ✅ Buyer pays securely through PayStack
  2. ✅ Funds are held in escrow by PayStack
  3. ✅ Seller ships item or meets buyer on campus
  4. ✅ Buyer confirms receipt and satisfaction
  5. ✅ Funds released to seller automatically
Your money is safe with PayStack escrow
What payment methods does PayStack accept?

PayStack supports multiple payment methods:

  • Mobile Money: MTN MoMo, Vodafone Cash, AirtelTigo Money
  • Bank Transfer: All major Ghanaian banks
  • Card Payments: Visa, Mastercard, Verve
  • USSD: For users without smartphones
Is there buyer protection with PayStack escrow?

Yes! Full buyer protection:

  • 🔒 Funds held securely until you confirm receipt
  • 🔒 Dispute resolution if item isn't as described
  • 🔒 Full refund guarantee for verified issues
What are the PayStack escrow fees?

PayStack charges a small transaction fee:

  • 1.5% + GH₵ 0.50 for Mobile Money
  • 1.5% + GH₵ 1.00 for Card/Bank transfers
  • Free for cash payments (campus meetups)
How long does it take to receive my money?

Payment release times:

  • Mobile Money: Instant after buyer confirmation
  • Bank Transfer: 1-2 business days
  • Cash: Immediate
How do I start using PayStack escrow?
  1. 1️⃣ Create your ChikakuMarket account
  2. 2️⃣ Complete student verification
  3. 3️⃣ Link your Mobile Money or bank account
  4. 4️⃣ Start buying/selling with escrow protection

Student Verification

Why verify my student status?

Verification ensures you're trading with real students and is required to use PayStack escrow for selling.

How do I get verified?

Go to Profile → Settings → Verify Student Status. Upload your student ID photo and a selfie holding your ID. Takes 24-48 hours.

Safety Guidelines

How to stay safe when meeting?

✅ Meet in public campus areas

✅ Bring a friend along

✅ Use PayStack escrow for protection

How to spot a scam?

Watch for: requests for upfront payment outside escrow, refusal to meet in person, or prices too good to be true.

How to report a user?

Tap "Report" on any listing or profile. Our safety team investigates within 24 hours.

Account

How to reset password?

Tap "Login" → "Forgot Password?" → Enter your email → Check inbox for reset link.

How to update profile?

Go to Profile → Settings → Edit your information → Save changes.

Still need help?

Our support team is ready to assist you with PayStack escrow questions

Response within 24 hours